About KiwiRail

About KiwiRail


Our Purpose

Stronger connections, better New Zealand speaks to what our people, our customers, our stakeholders and the Government (our shareholder) want for KiwiRail - to be more connected.
Connected to our customers and the future needs of their businesses. Connected to the communities we serve and operate in. Connected to each other, for the good of the country.


Our purpose speaks to: connected people, networks, journeys, experiences, and ways of working that move KiwiRail, the transport sector and New Zealand forward.




KiwiRail’s diversity and inclusion aspiration is to create stronger connections and sense of belonging at KiwiRail. We want to ensure that KiwiRail is an organisation where employees feel proud and safe to bring their whole selves to work. KiwiRail is committed to being inclusive and diverse, and we have several initiatives underway to achieve that.

All our diversity initiatives are designed to create a workplace where everyone can feel safe and achieve success, regardless of gender, age, ethnicity, religion or sexual orientation.

Women at KiwiRail

Our ‘Mana Wahine – Women at KiwiRail’ network is connecting women across our business, while ‘Kapa Kotahi’ provides a platform to connect and support young people.

Cultural initiatives

We support a range of cultural initiatives, with Te Kupenga Mahi (our Māori network) active throughout the country, with a growing number of kapa haka and waiata groups. At its annual hui in 2019, Te Kupenga Mahi celebrated 30 years of supporting Māori within the transport industry. Our Toi Toi leadership programme continues to develop leaders who are making a difference in their workplaces, with their whanau and in their local communities.

Rainbow network

Following the establishment of a rainbow network in 2019, KiwiRail has been represented at Pride parades in Auckland and Wellington, demonstrating our support for our people and our support for diversity. 

Our values

One KiwiRail team who Care and protect. Good people Straight and true, delivering Great customer experiences.
United by the challenge of making a difference for New Zealand.

Care and Protect
Care and Protect is our most important value. It’s about staying safe and looking out for each other - our safety, our physical health and mental wellbeing and the environment.

One Winning Team
One Winning Team unites us as “One KiwiRail”. We value our diversity and include everyone. We’re empowered to make decisions and work together to deliver results.

Straight and True
Straight and True is about being honest, open and fair with people. We act with integrity and always respect others. We strive for excellence and do what we say we will do.

Great Customer Experiences
Great Customer Experiences reflect the value we place on our customers. We engage with them, understand their needs, go the extra mile and deliver on our promises.