Title:  Customer and Corporate Host - Auckland (Part Time)

• Position located in Auckland
• Career development and growth opportunities   
• Part Time - Permanent (30 Hours per week Monday – Friday)  

Position Description

He whakamārama mo te tūranga mahi | About the role

As a Customer and Corporate Host, you are the first point of contact at our Millennium Centre in Ellerslie. You create a professional, welcoming environment for visitors, contractors, and colleagues.

You manage reception, support office operations, and help maintain safe and well-organised workspaces. Your role ensures our corporate offices run smoothly each day.

Key responsibilities include:

• Welcoming visitors and managing the main switchboard
• Coordinating couriers, mail, and deliveries
• Supporting meeting room set-ups and catering
• Managing visitor access cards, security passes, and key registers
• Assisting with access control across Auckland office locations
• Monitoring reception safety procedures, including Fire Warden duties
• Maintaining tidy reception, kitchen, and shared spaces

You will work closely with the Corporate Workspace Manager and collaborate with teams across the business. You remain calm under pressure and respond to changing priorities with professionalism.

Safety is central to this role. You follow established procedures, report hazards promptly, and support a safe environment for everyone onsite.

This is a permanent part-time position based at the Millennium Centre, Ellerslie.

Ngā pukenga e rapu nei mātou | What you will bring:

We are looking for someone who is organised, approachable, and safety focused.

You will bring:

• Experience in reception, administration, or customer service
• Strong communication skills and a professional presentation
• Confidence managing calls and welcoming visitors
• Excellent organisation and attention to detail
• The ability to prioritise competing tasks calmly
• A customer-focused mindset and relationship-building skills
• Confidence working with different personalities and teams
• A proactive approach to health, safety, and wellbeing

You will also:

• Be comfortable using computer systems for records and access control
• Be able to lift and carry items up to 20kg occasionally
• Pass regular drug and alcohol screening
• Have completed at least four years of secondary schooling

If you have some of these skills and a willingness to learn, we encourage you to apply.

Nōu te rourou | What’s in it for you: 

• Competitive salary plus 4% employer KiwiSaver contribution
• Staff discount southern cross medical insurance
• A wide range of discounts at retail partners
• Discounted staff travel Access to join NZ Rail Staff Welfare Trust where you will enjoy a range of benefits including access to holiday homes across New Zealand, as well as support for optometry, physiotherapy, GP services, and prescription costs
• Be part of a diverse and inclusive workplace dedicated to innovation, sustainability and community impact.

Kua rite, kia rite | Ready to make a difference?  

If you’re ready to help strengthen KiwiRail’s regulatory and safety foundations, apply today and join us in building Stronger Connections for a Better New Zealand.  

Rā aukati | Applications close: 13 March 2026.  

Please note that applications will be reviewed only after the advertising period has ended

Successful candidates must pass a pre-employment medical and drug screen 

Applicants must hold New Zealand residency or citizenship 

KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunity to succeed. We welcome applications from people of all backgrounds, abilities, and experiences because together, we’re stronger.