Title:  Business Systems Support - Christchurch

Req ID:  11070



  • Based in Christchurch  
  • Competitive salary
  • Collaborative and inclusive work environment
  • Professional development opportunities


We have a fantastic opportunity for an Intermediate level system support person to join the team based at Kiwirail Waltham office. As a Business Systems Support, you will be responsible for the planning, design, implementation, and maintenance of our SharePoint environment. You will also be working with cross-functional teams on document management, general systems support and Power BI reporting.


Reporting to the Information Systems and Business Support Leader, the role has primary accountability for the continued compliance and improvement of the multiple Business Management systems within Rolling Stock Asset Services.


If you're passionate about your work and looking for a rewarding career opportunity, we encourage you to apply! 


What you’ll do:

  • Lead the planning, design, configuration, customisation, implementation, and maintenance of the SharePoint environment for Rolling Stock Asset Services
  • Implement security best practices to safeguard SharePoint data and ensure compliance with company policies
  • Collaborate with cross-functional teams to enhance document management processes
  • Participate in the evaluation, integration, implementation of new technologies to improve business systems, with a focus on MS stack technologies and beyond
  • Develop and maintain Power BI reports, translating data into actionable insights
  • Train end-users and provide ongoing support for system-related inquiries
  • Provide day-to-day systems support, troubleshooting issues and ensuring optimal functionality


What you’ll need:

  • Work experience in SharePoint administration, customisation and security and permission settings
  • Demonstrate strong computer skills to navigate and utilize various systems effectively alongside an intermediate level of expertise in MS Excel
  • Proficiency in providing general MS Office Suite support.
  • Experience Microsoft 365 integration is a plus (Power Automate, Power Apps).Strong understanding of document management principles
  • High Attention to detail.
  • Strong problem solving skills.
  • Positive and proactive with a’ Can-do’ attitude.
  • Inquisitive, self-motivated, and able ability to work independently and collaboratively in a fast-paced environment
  • Excellent communication and collaboration skills
  • You will have exceptional stakeholder management skills, including interacting with senior executives
  • Knowledge and experience of using BI tools to create reports or dashboards, i.e. Power BI, Power Query, DAX, is highly preferred.
  • Familiarity with Master Data Management principles.
  • Bachelor’s degree in computer science, Information and Communications Technology, or a related field would be preferred but not essential
  • Knowledge and experience of SAP is preferred
  • Current and valid NZ Drivers Licence


What you’ll get:

  • Extensive support and ongoing training -KiwiRail will support your development if you are willing to expose yourself to the opportunities and you are keen to learn and grow with us
  • Full PPE Provided 
  • Discounted travel, health insurance and holiday homes across NZ as part of the Staff Welfare Trust scheme  & more
  • 4 Weeks Annual Leave


About KiwiRail:

Our people are everything. That’s why KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunity to succeed. We encourage applications from people of all ages, genders, sexual orientation, personalities, ethnicities, abilities, and cultures.


If life’s a journey, KiwiRail is a great way of keeping your career moving through it. Ours is a fast-paced, inspiring, and truly customer-focused culture – where your career will connect you to real opportunities, while balancing work and whānau life.


#We’re going places. Are you?


Position Description


Applications close: 28th February 2024   


Due to Immigration Regulations, we are currently only accepting applications from candidates residing within New Zealand as New Zealand Residents or Citizens for this role!


Job Segment: Document Management, Information Systems, Business Manager, Computer Science, Developer, Technology, Management