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Title:  Train Attendant - KiwiRail Commuter - HML to AKL

Date:  05-May-2021

Hamilton, KiwiRail Ltd, NZ, 3200

Business unit:  Strategy and Growth
Position status:  Permanent
Employment type:  Full Time
Level of experience:  Entry-Level
  • Do you excel at customer service and pride yourself on receiving great feedback?
  • Love to travel?
  • Are you looking for a role where no two days are the same - EVER?


Your Role:

As a Train Attendant, you will provide prompt and professional food and beverage service to our Customers and ensure they enjoy an exceptional on-board experience. This includes outstanding care of passengers, handling of luggage and revenue collection, along with other general duties. You will thrive on the satisfaction of delivering high customer service, and exceeding our passengers' expectations.This is an exciting new role working on the new commuter service between Hamilton and Auckland.  This is a full-time position on a rotating roster.


Your Skills:

We are looking for someone who can provide a first-class customer service experience to all our customers and ensure they enjoy an exceptional travel experience.

To succeed in this role, you will have:

  • Proven experience in customer service
  • Previous hospitality industry experience
  • The ability to establish and maintain excellent relationships with customers
  • An uncanny ability to successfully juggle many tasks
  • An awareness of Health and Safety within your role


This role can have you lifting heavy loads up to 20kgs and spending up to 13 hours on your feet, so will need a reasonable level of physical fitness. If you excel at delivering unbeatable customer experiences and can think on your feet when things don't go to plan, then we would love to hear from you.


Great Benefits:

  • Competitive hourly rate with excellent penal rates
  • Work with amazing views that you don't get to see from the road!


Our team is like a family, we love what we do and we thrive in this busy and upbeat environment. If this sounds like you, what are you waiting for? Apply now and start your journey.


Train Attendant PD H2A

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