Title:  General Manager Stakeholder Engagement and Communications

General Manager Stakeholder Engagement and Communications

•    Lead enterprise-wide strategic communications and engagement
•    Permanent full-time role
•   Flexible location – based at one of our main offices in Auckland, Wellington, or Christchurch. 

Position Description

He kōrero mō mātou | About us
At KiwiRail, we’re proud to connect communities and deliver sustainable growth for Aotearoa. For over 150 years, rail has played a vital role in moving people and goods across the country, while showcasing our spectacular scenery to the world. Our purpose—Hononga Whaikaha, Oranga mo Aotearoa (Stronger Connections, Better New Zealand)—guides everything we do. We’re focused on building trusted relationships with our customers, partners, and communities, while ensuring our people return home safe and well each day.

He whakamārama mō te tūranga mahi | About the role

This is a senior leadership role, shaping how KiwiRail engages with New Zealand. As General Manager Stakeholder Engagement and Communications, you will:

•    Lead enterprise-wide strategic communications and engagement, aligning to KiwiRail’s purpose and growth strategy.
•    Build trust and strong relationships with government, regulators, media, iwi, community groups, and industry partners.
•    Guide internal and external messaging to strengthen reputation, lift employee engagement, and support cultural change.
•    Act as a trusted advisor to the Executive Leadership Team and Board.
•    Lead crisis communications planning and response, ensuring clear and coordinated engagement during critical events.
•    Build and mentor a high-performing team of communications and engagement professionals.

Your leadership will help ensure KiwiRail’s transformation is understood, supported, and celebrated across Aotearoa.

Ngā pukenga e rapu nei mātou | What you will bring

We’re looking for someone who can connect authentically, lead with clarity, and inspire trust. You will bring:

•    15+ years’ experience in communications, stakeholder engagement, corporate affairs, or related fields.
•    Proven success influencing at senior levels, including Boards, Executives, and external partners.
•    Experience navigating complex stakeholder environments, including government, regulatory, and unionised settings.
•    Strong crisis and media management experience.
•    Leadership skills that develop, mentor, and grow high-performing teams.
•    A relevant degree in communications, public relations, political science, journalism, or equivalent experience.

Nōu te rourou | What’s in it for you

Joining KiwiRail means more than just a job. You’ll have the opportunity to:

•    Lead communications and engagement at a national scale.
•    Contribute to shaping the future of rail and ferry services in Aotearoa.
•    Enjoy a competitive salary and benefits package.
•    Work with a supportive and collaborative leadership team.
•    Access career progression and professional development opportunities.
•    Be part of an organisation committed to safety, sustainability, and community.

Kua rite, kia rite | Ready to make a difference?

If you’re ready to bring people together and strengthen KiwiRail’s voice across Aotearoa, we’d love to hear from you. Apply online with your CV and cover letter.

Applications close Monday 22nd of September 2025