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Title:  Cabin Attendant

Date:  08-Sep-2021

Wellington, KiwiRail Ltd, NZ, 6011

Business unit:  Operations and Commerce
Position status:  Permanent
Employment type:  Full Time
Level of experience:  Entry-Level

Are you a student looking for work over the summer period? Are you in the hospitatliy industry that has been affected by the lockdown? COVID has a us all doing things a bit differently this year, so why not try something new?! These are fixed term roles and we have full time and  available that give you globally-recognised training (and is transferable) and some of the best views in the country. Apply today!


What does a Cabin Attendant do, you ask?

Well…as a Cabin Attendant on our Interislander ferries you will engage with the customer right from when they step on to the ship.  You will provide our customers with an exceptional experience whilst they are travelling across the Cook Strait by ensuring you stay focused and on your toes in a dynamic environment.


Whilst you are travelling the same route each time, no day on the Interislander looks the same.  One day you might be battling Wellington’s winds and you may be carrying predominantly freight, looking after the Commercial Vehicle drivers.  The next, it might be calm with no breeze and a ship full of passengers to cater to and ensure their crossing is a smooth one.

You will work on a walk-on, walk-off basis which means when you end your shift on the ship, you can go back to the comfort of your own home.  This would mean a Wellington home base would be beneficial!


We offer a salary of $53,465 per annum, pro rated for the period worked.  These roles are fixed term and we have both full time and part time work available.  We have varying start dates and these may be subject to change dependant on the current alert levels.  The roles will go right through until April 2022 to ensure we have people on board to work during our busy season!


The intake start dates for these roles are:

- 23 September 2021

- 4 October 2021

- 15 October 2021

- 2 November 2021


This role might just be for you if:

  • Are a student looking for summer work (you must be a minimum of 18 years old to be considered), in the hospitality industry looking for stability over the Christmas period, or just want a change in role and to work with a dynamic organisation
  • You like working in a role where you are  stretched every day, and where no day will ever be the same
  • Enjoy working within a team environment to achieve the common goal of impeccable customer experience
  • You have the ability to multitask and problem solving and can do these things on the fly if an issue was to arise
  • Would like to be part of a team that is crucial to the freight and passenger movement around the country - you will also be responsible for their wellbeing and making sure everyone is kept safe on their journeys
  • You don’t get flustered under pressure easily and can remain calm and focused in potentially stressful situations
  • Don’t want to take your work home with you – at the end of your shift, that is where your working day ends
  • Ability to deliver top quality customer service
  • You have a positive can-do attitude  to ensure customer needs are met


What do you need to do to apply?

It is pretty simple – you don’t need any previous experience or training; this will be done when you join us.  You just need to show us you have excellent interpersonal skills, your passion for learning, your resiliency and your impeccable customer service skills by clicking apply now!


A bit about KiwiRail

KiwiRail is proud to be the backbone of New Zealand's integrated transport network, as well as one of the country's most significant property owners. We manage18,000ha of land across New Zealand with a property portfolio consisting of more than 1,500 property assets, around 4,000 grants and licences, and more than 3,000 leases.  Our lease book generates revenue of around $40 million per year and is an important contributor to KiwiRail's overall revenue position. 


This is a once in a lifetime opportunity to work on in a vital and   rolein New Zealand. We’re committed to providing a high quality, sustainable and fit for purpose legacy for Wellington and Greater New Zealand and our teams couldn’t imagine being anywhere else right now. Why not join us and contribute to delivering something pretty amazing. KiwiRail is also an equal opportunity employer and is committed to providing a working environment that embraces and values, diversity and inclusion.


Please note - we are an essential service and we will still be recruiting for these roles during Alert Level 4 - a panelled video interview will be conducted for those who have successfully moved to the next stage of the process.


For any queries about the role please contact Jenna McNally - Talent Acquisition Partner (jenna.mcnally@kiwirail.co.nz)


Job Segment: Recruiting, Human Resources