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Title:  Channel Manager - Scenic Journeys

Date:  15-Sep-2021

Wellington, KiwiRail Ltd, NZ, 6011

Business unit:  Strategy and Growth
Position status:  Permanent
Employment type:  Full Time
Level of experience:  Experienced
  • Align our sales and marketing channels for future direction of Scenic Trains
  • Drive Sales and Revenue targets
  • Deliver growth in B2B and B2C markets


Create and foster premium tourism market relationships for Scenic Rail. Align our sales strategy to our transformed customer offering.


Opportunities such as this present themselves once in a career. We are currently in the planning stages of our Scenic rail transformation which will deliver a true Manuhiri experience for our tourism customers. The experience will be much more than a rail journey and will include connecting in to New Zealand and telling the story of Aotearoa. This will be done through sight, taste and sound, and will create an experience that people will travel the world to come and embrace.


Your Role:

This is a newly created role reporting to the Sales and Marketing Manager. The role will be accountable for aligning our sales and marketing channels to the future direction of Scenic trains. We offer an opportunity to review and shape our sales channels to ensure they align with a premium tourism offering. This role will see you utilise all of your sales and marketing experience to grow our tourist base and ensure profitability.


Driving sales and revenue targets for the business by establishing, developing and maintaining key customer relationships with our key retail, groups business and international and domestic commercial partners.

Key responsibilities include:

  • Protect and maximise revenue, whilst exploring new business opportunities that ensure revenue growth
  • Developing the relationships with key international wholesale and IBO partners
  • Work closely with the Sales & Marketing Managers on new business opportunities
  • Develop the rail charter business (including cruise charters), Corporate Incentives & Convention travel for Scenic Journeys. 


A key measurement of success will be your ability to grow our tourism business and create new opportunities.

This is a key role in the Scenic team and therefore the successful candidate needs to understand and deliver sales and pricing strategies that will deliver growth in B2B and B2C environments.

Your Skills:

You will have a strong sales background, preferably in the premium tourism sector, with the ability to research and deliver a channel strategy that allows Scenic Rail to successfully introduce a new premium product to the market. Naturally you will have an ability to work collaboratively and build effective relationships within Kiwirail, and with our external tourism partners. 

Your Benefits:

  • Competitive remuneration
  • 5 weeks annual leave
  • Commitment to continued learning and development
  • Access to discounted travel, health insurance & holiday houses across NZ as part of our Staff Welfare Trust

About KiwiRail:

KiwiRail is New Zealand's national railway, employing around 4,200 talented people in a wide range of business functions.  Our teams are responsible for maintaining 4,000 kilometres of rail corridor, bridges, tunnels, viaducts, overhead wires, signals, and level crossings. Our team is like a family; we love what we do, and we thrive in this busy and upbeat environment.

KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunity to succeed. We encourage applications from people of all ages, genders, sexual orientation, personalities, ethnicities, abilities, and cultures.

If you are ready to make a difference within a progressive organisation that encourages forward thinking and recognises success, then we would like to hear from you.


Applications close: Saturday 2 October 2021

Position Description:

Job Segment: Marketing Manager, Manager, Tourism, Travel Industry, Marketing, Management, Travel